Which serum is best for my skin type?
The easiest way to get our advice is to complete the Online skin consultation form, detailing your skin issues, what products you are currently using, and what you wish to treat. Sending a photo is also great too. One of our clinical team will get back to you within 24 hours with our recommendations.
I am unsure which item to order for my skin colour?
If you wish to order a new skin care item or foundation that you have not used before, please get in touch via email first, as we may have some sample products available for you to try. We can’t guarantee we can offer you samples of ALL products we stock but we try our best.
Do you have any special offers on?
Throughout the year we have different special offers on at different times on all our product ranges. Sign up to our mailing list and we will keep you informed of our best deals. You can also drop us an email to enquire about your favourite products.
Do you deliver to international countries?
Yes, we will deliver most items worldwide. Only a few items cannot be sent worldwide due to distribution rights or heavy items, but we would inform you of this. For delivery costs please see our Delivery & returns page.
When will I get my order?
We offer free delivery on ALL orders to the UK, and these can be expected within 2-5 days, and we use Royal Mail to deliver your items. Please get in touch if you are concerned your order has not arrived as expected. Orders to the EU can generally be expected within 7-10 days. International orders may take 14 days.
What if I don’t want the product I have ordered?
You are welcome to return your skin care order within 14 days if you change your mind and the items are unopened. Unfortunately, if you have opened the product or used it, for hygiene reasons and our inability to resell the item, we would not be able to accept your return.