This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Information we may collect from you:
We may collect information from you that you provide by placing an order, registering for our newsletter, completing a survey or completing an online form.
This may consist of your name, address, date of birth, and email address
All registered users will receive a welcome email to confirm their registration.
Details of your visits to our site such as traffic data and location data for our own research.
Any financial details ( such as credit / debit card information) belonging to our customers are not stored.
How we use the data and information you provide?
We will use the information you provide to process, and compete your order, and to ensure safe delivery of your products.
We will occassionally email you to provide you with information, products or services that you request from us, or that we feel may interest you, where you have consented to be contacted for such purposes.
You have the option at any time to ‘opt out’ of any further communcations from our company.
We will not provide your personally identifiable information to any other third parties.
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Radiance Skincare Site you agree that your data may be transferred to such parties in these circumstances.
Accessing & managing your personal data
You can directly view and edit your personal details via your personal account. There you can also make choices about our collection and use of your data. For instance, you can always choose in your account settings, whether or not you wish to receive promotional emails, SMS messages, telephone calls or mail from us. How you can access or control your personal data will depend on which products and services you use.
If you cannot access, rectify, or erase certain personal data yourselves, if you want a copy of the personal data that we process of you, if you wish to request a restriction of processing of your personal data or to object to processing, please contact us via email and we will respond to such requests within 30 days.
Where is your data stored?
We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at our offices located in the UK.
When regsitering you will have chosen a password which will enable you to access certain parts of our site, and you are responsible for keeping this password confidential. We will take reasonable steps to create an accurate record of any personal information you have submitted through this Site. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information.
You are responsible for keeping your information on file with us up to date. You may review and change the personally identifiable information you provide to us at any time by logging into your account and amending the details.
A cookie is a piece of data that enables us to track and target your preferences. We may place a “cookie” on your computer’s hard drive so we can recognise you as a return user and personalise your experience and your use of our Radiance Skincare Site. The cookie will be stored on your computer’s hard drive until you remove it. We may also use temporary or “session” cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features.
We may also use IP addresses to analyse trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
When you visit this Site or view one of our emails, we may use pixel tags (also called “clear” gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalise your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.
This website uses the following cookies:
Google Analytics: The Google Analytics cookie allows us to see information on user website activity including, but not limited to page views, referral and average time spent on the website. The information is depersonalised and is displayed as numbers, meaning it will not be tracked back to individuals, which helps to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to ensure you have the best user experience possible.
DoubleClick: We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on the website. This allows us to provide targeted advertising in the future.
You may opt out of receiving future Opt-In communications when you register at this Site or otherwise provide your contact information to us. You may change your preferences at any time by clicking here or clicking the “unsubscribe” link at the bottom of each Opt-In Communication e-mail you receive.
Notification of Changes